About us

Each person who chooses one of our courses is unique and special to us.

Quality Assurance Training Lab

It all started in December 2018 when, with Quality Culture, Karyn Santoro realised an idea that had been swirling around in her head for some time: to focus on practical and accessible training for the pharmaceutical world.
For her, who has worked in the sector for years, it was necessary to create practical courses on the figure of the Quality Assurance Specialist, on GMP standards and much more.

And how do you reach everyone, even those who live in a small town or already work, but want to grow further? How do we reach those companies that want to focus on training for their employees and collaborators?

Through online and on-demand training.
Quality Assurance Training Lab was born out of this certainty.

In a short time and thanks to the trust of those who have chosen us so far and continue to do so every day, we are able to give you what you are looking for: good courses through which you will learn a lot.

How we operate

We know that there is still a deep gap between academia and the world of work in the pharmaceutical industry. 
That is why we have decided to work in a different way to all other masters and courses in Quality Assurance.
In each of our courses there is everything we believe in:

  • accessible, quality training based on field experience
  • solidity through practical, hands-on courses and lecturers ready to answer your questions
  • empowerment of people: we will give you all the tools you need to build your career path thanks to the career coach service
  • honesty and transparency: you will know our costs from the start without any further surprises
  • sharing: you can stay in touch with us via our blog and social channels.

What we do

We design online courses, divided into various modules, with a theoretical part and a practical part with many exercises.

Our courses are for recent graduates, young professionals, but also for companies that want to focus on tailor-made training. 

They are taught by lecturers with experience not only in training but also in the field.

Logo Quality Assurance Trainign Lab

Our teachers

Karyn Santoro

Founder // QA Trainer

Specialising in FDA & GMP Compliance, Karyn has overseen and actively coordinated several Remediation, Mentoring Quality Improvements projects for the world's leading multinational manufacturers of sterile injectables, tablets, lyophilisates and active ingredients. She currently works as Quality Assurance Project Lead for Johnson & Johnson and supports the Quality Culture team for postgraduate and corporate training in pharmaceutical Quality Assurance.

For her, training is all about inspiring the QA Specialists of tomorrow!

Carmelo Galeano

Trainer // Career Coach

From his career as an expert in European planning, Carmelo is a "designer" able to transform ideas and dreams into concrete projects. Thanks to his skill and sensitivity, he quickly became a Mentor and Career Coach for numerous companies. In this way, he is able to help young graduates understand "what they want to do in life" and define their career paths. He accompanies them, with concrete indications, to build step by step a path to enhance their career potential.

For him, career coaching is all about unlocking your potential on the job market!

Let's get to know each other!

Who are we and how do we work? How are the QA Training Lab courses organised? And what… faces do we have?
Find out everything in this short video extracted from our participation in the last BioPharma Day.
We also take the opportunity to introduce ourselves: we are Chiara, Carmelo and Karyn and we are at your disposal for any doubt or clarification.
Click on play to see the video extract.

Would you like to see the presentation in full?